FAQs

How long does shipping take?

If you are located in the US we offer free shipping which takes between 1-3 days via USPS priority mail. International shipping will be calculated at checkout. Orders are typically processed and fulfilled within 24-48 hours of purchase. All orders are made and shipped from the USA.

 What is your return policy?

We accept returns up to 30 days after the product is received with zero questions asked. Customers are responsible for the return shipping costs. If 30 days have passed you can still contact us at info@glassandsea.com and we will try our best to accommodate your needs!

Can I track my order?

Yes we offer tracking on all of our orders. Visit our order tracking page and enter your tracking number to get an update on the status of your order! 

I want to send one of your products as a gift, do I have to check a special option for that?

This is not necessary, all of our products are packaged in our signature packing which makes the perfect gift for friends and loved ones or to treat yourself! All orders are also shipped with a thank you note for supporting ocean conservation to make your gift that much more special.

How do I properly care for my sea glass pendant?

All are products are made with only high quality 92.5 sterling silver so it should last longer than most pieces. To extend the lifetime of your jewelry and prevent tarnishing you should store it in a dry airtight container if possible. Try and minimize contact with chemicals such as hairspray, perfume, and lotions. Avoid wearing your jewelry in the shower, pool, or hot tub as chlorine and other chemicals can damage your jewelry. To clean the pendant it is best to use a polishing cloth to remove oxidation and keep your necklace pristine.